FinanceTracker support

We read every message. Write to support@maisonsinclairventures.com, or send feedback from inside the beta as described below.

Send beta feedback through TestFlight

Crashes are reported through TestFlight too, and you'll be offered the chance to add a comment.

In the app: Help › Send feedback (when it's switched on in your build). It previews exactly what it sends before you press Send.
Email: support@maisonsinclairventures.com. Please don't include account numbers or statements.

Where does my data live?: On your device, in FinanceTracker's private storage. There is no FinanceTracker account and no server holding your ledger. If you turn on iCloud sync, your records are encrypted on your device and stored in your own private iCloud, where neither we nor Apple can read them. Exports (.fintrack files) go wherever you save them.
How do I delete my data from iCloud?: In FinanceTracker, open Settings › Data & iCloud and choose Stop syncing and delete from iCloud. This deletes the encrypted ledgers and their key from your iCloud and turns sync off on your other devices; the ledgers on each device are not touched. You can also delete FinanceTracker's data from your device's iCloud storage settings.
How do I remove an AI provider key?: Open Settings › AI, select the provider and remove its key. To stop using cloud AI altogether, choose Automatic, On-device or Local network there. If you turned on AI key sync through iCloud Keychain, you can turn it off in Settings › Data & iCloud.
Does FinanceTracker send my data anywhere?: Only when you turn on a feature that needs it: iCloud sync, SimpleFIN bank sync, a cloud AI provider, or a feedback report you choose to send. The privacy policy explains each one.
Which devices are supported?: Mac with macOS 26, and iPhone and iPad with iOS/iPadOS 26. On-device AI needs a device with Apple Intelligence; iCloud sync needs iCloud Keychain turned on.